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Retreat Doctors' Hospital

Medical Spa in Richmond, VA

Current as of May 2026·Reviewed quarterly by editorial team

Profile reviewed by No BS Med Spa Reviews Editorial Team · Updated 2026-05-20

Key Facts

  • Retreat Doctors' Hospital is a medical spa located at 2621 Grove Ave 23220.
  • Rating: 4.6/5 across 1,444 patient reviews.
  • Phone: (804) 254-5100.
  • Services: Hospital.
  • Price range: $$.
4.5
out of 5
No BS Med Spa Reviews Editorial Score

Our composite score from 6 weighted data signals.

How we calculated this
  • Google rating1.38 of 5 · weight 30%

    4.6/5 stars

  • Review volume1.14 of 5 · weight 25%

    1,444 reviews (log-normalized)

  • Review recency0.50 of 5 · weight 10%

    100% of recent reviews in last 12 months

  • Sentiment analysis0.60 of 5 · weight 15%

    80% positive across 5 reviews

  • Data completeness0.66 of 5 · weight 15%

    7/8 data points verified

  • Google Place ID verified0.25 of 5 · weight 5%

    verified via Google Places API

See full methodology →

Retreat Doctors' Hospital in Richmond, VA provides hospital services with a rating of 4.6 stars across 1429 reviews. Located at 2621 Grove Ave, the facility serves as a medical destination for patients seeking comprehensive healthcare services. Patients in the Richmond area often consult Retreat Doctors' Hospital when evaluating hospital options in their community.

Contact & Location

Ratings & Reviews

4.6
out of 5
1,444
patient reviews

Retreat Doctors' Hospital ranks via our priority score (rating × log of review count), which favors providers with both high satisfaction and substantial review volume. See how we rank.

14 Data Points We Evaluated

10 of 14 verified
  • Verified address
    2621 Grove Ave
  • Phone number
    (804) 254-5100
  • Real website (not directory URL)
    directory URL only
  • Aggregate rating
    4.6/5
  • Patient review volume
    1,444 reviews
  • Recent review text
    5 most recent on file
  • Service inventory
    1 services documented
  • Operating hours
    7/7 days documented
  • MSD Editorial Score
    4.5/5
  • Sentiment analysis
    80% positive across 5 reviews
  • Editorial team notes
    pending editorial visit
  • Contributor experiences
    0 on file
  • Service strength analysis
    pending — needs review text
  • Editorial sub-ratings
    5 aspects scored across 5 reviews

We evaluated these 14 data points for Retreat Doctors' Hospital before listing. Read our research methodology →

Recent Patient Reviews

Verified reviews sourced from Google. 5 most recent shown.

★★★★★Kathy Crews

Retreat Hospital Is the absolute best all their staff is friendly and professional You could not ask for better service or care. Every staff member I came across such as Heather in ER, Dr Daniels in ER, Ty my transporter from ER to CT Scan to my room, Kristen in CT Scan, All the nurses on my floor once I was admitted from Christopher to Matthew to Jasmine to Barbara, The pre-op nurses the doctors the staff members that came to talk to me about my release even the young man that delivered me some food after my surgery. Everybody was kind and understanding, informative and willing to help I cannot say enough good things about retreat hospital

☆☆☆☆Emily L

Reception was fantastic, warm, comforting, the woman took my info and showed me to a bed. She was very nice while asking questions, then the male doctor came in and she left. The doctor was rude and passive, annoyed I couldn’t give exact dates when I told him I can barely see the words on my phone but can give him the timeline. His attitude was abrasive and I asked for a female doctor which he snapped there were none just him and to deal with it, then a nurse ripped open the curtain and said “yeah he’s the only doctor and he’s already entered your room so you’ve gotta pay him. That’s how it works” I will recite this exact review if I get a bill because I am not paying for negative attitude and people who are exasperated by my need for medical attention. I left immediately in tears and told the front desk how horrible the doctor and nurse were.tried to walk home unsuccessfully and people on the street thought I wa drunk and been assaulted from how upset I was on top of having extreme dizziness and nausea like vertigo. Shame because this place has been recommended to me but I’m not paying for their mean attitude and lack of care for wellbeing. The woman at the front desk would make a better nurse and doctor than the 2 I encountered. Horrific experience

★★★★★Dale Conrad

I was admitted for 3 nights after having complications from a lithotripsy procedure. ER and hospital Dr worked together to determine what was going on. My severe pain and vomiting was addressed with strong medications. Doctors continued with very good care my entire stay. My heart issues were watched along with elevated BP readings. Good communications between Drs and nurses. Competent nurses that were skilled at their jobs.

★★★★★Robert Clowdis

This is how a hospital should be. CLEAN, So impressed by how clean it is. SUPER EOPLE,The entire staff was fantastic. I could feel the care in the additives of everyone. I could go on and on.... Best surgical experience i ever had....

★★★★★Desiree Smith

I love this place! I go to the lymphodema clinic & my nurse tech is Sarah, she is fabulous & has awesome customer service skills! The other workers are outstanding too & the transportation department is awesome too! 👌 I wish all hospitals & clinics have the same attitudes too! That would be great, they are role models for others!

What our analysis found across 5 reviews

AI-assisted analysis using Anthropic Claude Haiku 4.5 — every theme below was derived from the original Google reviews shown below this section, which you can verify yourself.

80% positiveacross analyzed reviews

What patients praise

  • Staff kindness and professionalism across all departments
  • Exceptionally clean facility
  • Competent nurses skilled at their jobs

Concerns mentioned

  • Doctor was rude and dismissive of patient concerns
  • Aggressive billing practices regarding mandatory doctor fees

Editorial sub-ratings

Across 5 reviews · AI-assisted analysis using Anthropic Claude

Five aspects we score for every spa with reviews on file. Each citation below is a verbatim quote from the actual reviews — you can verify any of them in the Recent Reviews section.

  • Staff & bedside manner
    Friendliness, attentiveness, communication.
    4.0
    of 5
    Every staff member I came across such as Heather in ER, Dr Daniels in ER, Ty my transporter from ER to CT Scan to my room, Kristen in CT Scan, All the nurses on my floor once I was admitted from Christopher to Matthew to Jasmine to Barbara...Everybody was kind and understanding, informative and willing to help.
  • Cleanliness
    Facility appearance, hygiene, equipment care.
    5.0
    of 5
    So impressed by how clean it is.
  • Pricing transparency
    Were prices communicated clearly up front?
    1.0
    of 5
    a nurse ripped open the curtain and said 'yeah he's the only doctor and he's already entered your room so you've gotta pay him. That's how it works'
  • Wait times
    Punctuality and scheduling experience.
    3.0
    of 5
  • Results quality
    Did treatments work? Naturalness and longevity.
    4.0
    of 5
    My severe pain and vomiting was addressed with strong medications. Doctors continued with very good care my entire stay.

Sub-ratings are produced by Anthropic Claude Haiku 4.5 reading the spa’s public Google reviews. Each citation is verbatim — we do not paraphrase. If an aspect was rarely mentioned, we default to 3 (neutral) and leave the citation blank. Read methodology →

Sources we analyzed for this listing

  • 1,444 Google reviews
  • 5 review excerpts on file
  • 3 YouTube reviews foundWelcome to the Henrico, Parham, & Retreat Doctors' Hospitals YouTube Channel — Henrico Doctors' Hospitals
  • 3 Reddit threads referencedMental Health Inpatient Help — r/rva
  • 0 first-person experiences from our contributor network
  • Editorial team notes: pending visit

Last updated May 19, 2026 · How we source data →

Patient experiences from our contributor network

0 verified contributors have shared their experiences with Retreat Doctors' Hospital.

Be the first to share your experience with Retreat Doctors' Hospital.

Submit your experience →

What clients love about Retreat Doctors' Hospital

  • Long track record — 1,444 patient reviews and counting
  • Convenient Richmond location
  • Verified by No BS Med Spa Reviews

Services & Specialties

Services include Hospital.

Hospital

Financing Available for Hospital in Richmond

Many med spas in Richmond offer financing through Cherry, Affirm, or CareCredit. Retreat Doctors' Hospital can typically work with you on payment plans for treatments starting around $X. Ask during your consultation about month-by-month options.

Financing terms vary by provider and approved credit. Bring your questions about deposits, APR, and prepayment options to your initial consultation so you can compare totals across hospital packages in Richmond, VA.

Hours of Operation

MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

Venues nearby

Browse all med spas in Richmond

Frequently Asked Questions

Where is Retreat Doctors' Hospital located?

Retreat Doctors' Hospital is located at 2621 Grove Ave in Richmond, VA 23220.

What is the phone number for Retreat Doctors' Hospital?

You can reach Retreat Doctors' Hospital at (804) 254-5100.

What services does Retreat Doctors' Hospital offer?

Retreat Doctors' Hospital offers hospital. Contact the provider directly for current service availability and pricing.

What is the rating of Retreat Doctors' Hospital?

Retreat Doctors' Hospital has a 4.6/5 star rating based on 1,444 aggregated patient reviews.

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Why Retreat Doctors' Hospital is on our list

We evaluated 8 data points before listing Retreat Doctors' Hospital. We never accepted payment from this business — they earned this listing through our methodology.

See how we research →

Data sourcing: Business information is sourced from public business records. Ratings reflect aggregated patient reviews. See how we verify, how we rank, and methodology.