A gift!!! It turned into an INCREDIBLE EXPERIENCE!!! The venue is welcoming, calming as you enter. The staff very respectful and friendly. My masseuse was Yvette, she asked what I wanted from my time, she listened intently and delivered with quiet strength and masterful technique! I enjoyed hot stones and (for the first time) cupping-HIGHLY RECOMMEND!!! Next across the hall tor a very enjoyable and informative mini facial with Sidney. I left the venue feeling relaxed and rejuvenated, again, HIGHLY RECOMMEND AWAKEN!!!
Awaken, A Day Spa
Medical Spa in Richmond, VA
Profile reviewed by No BS Med Spa Reviews Editorial Team · Updated 2026-05-20
Key Facts
- Awaken, A Day Spa is a medical spa located at 1409 W Main St 23220.
- Rating: 4.9/5 across 321 patient reviews.
- Phone: (804) 482-0480.
- Services: Spa.
- Price range: $$.
Our composite score from 6 weighted data signals.
How we calculated this
- Google rating1.47 of 5 · weight 30%
4.9/5 stars
- Review volume0.90 of 5 · weight 25%
321 reviews (log-normalized)
- Review recency0.50 of 5 · weight 10%
100% of recent reviews in last 12 months
- Sentiment analysis0.75 of 5 · weight 15%
100% positive across 5 reviews
- Data completeness0.75 of 5 · weight 15%
8/8 data points verified
- Google Place ID verified0.25 of 5 · weight 5%
verified via Google Places API
Awaken, A Day Spa in Richmond, Virginia offers spa services designed to support relaxation and wellness. The facility is rated 4.9 stars across 321 reviews, reflecting consistent patient satisfaction. Located at 1409 W Main St, Awaken serves clients seeking spa treatments in the Richmond area. Patients searching for spa services in Richmond frequently consider Awaken based on its strong review ratings.
Contact & Location
Ratings & Reviews
Awaken, A Day Spa ranks via our priority score (rating × log of review count), which favors providers with both high satisfaction and substantial review volume. See how we rank.
14 Data Points We Evaluated
12 of 14 verified- Verified address1409 W Main St
- Phone number(804) 482-0480
- Real website (not directory URL)www.awakenmassagerva.com
- Aggregate rating4.9/5
- Patient review volume321 reviews
- Recent review text5 most recent on file
- Service inventory1 services documented
- Operating hours7/7 days documented
- MSD Editorial Score4.6/5
- Sentiment analysis100% positive across 5 reviews
- Editorial team notespending editorial visit
- Contributor experiences0 on file
- Service strength analysisstrongest in Facial (2 services detected)
- Editorial sub-ratings5 aspects scored across 5 reviews
We evaluated these 14 data points for Awaken, A Day Spa before listing. Read our research methodology →
Recent Patient Reviews
Verified reviews sourced from Google. 5 most recent shown.
I visited awaken for the first time after doing extensive research about spas in Richmond, and decided I absolutely had to see what the hype was about. I booked a 60 minute massage and I was very curious about Microchanneling after learning more about it from awaken’s website. In short: Deya was able to effectively resolve my common pain points with care. The pressure was never too intense. Sidney is extremely knowledgeable about her craft. She can explain how and why certain techniques work, and she quickly put me at ease about trying Microchanneling! Awaken’s approach to the client experience sets it a bar above any other day spa I’ve been to, and I highly recommend giving it a try! My massage was with Deya. Her ability to focus in on the exact problem areas I deal with regularly was incredible! She was able to gently loosen knots that typically take multiple sessions to work through, I was very impressed. Deya’s energy is incredibly soothing, too. I thoroughly enjoyed the massage! I loved that the aromatherapy, hot towels and hot stones were included, not paid add ons. I opted out of cupping, but that’s also a no charge option if you’re interested. I’ll admit I was a tad nervous about the microchanneling. I thought it might hurt. I was happily surprised to find it wasn’t the least bit painful. Sidney did a really good job of answering questions and making me feel comfortable before starting the process. I did the hairline treatment for some tension related hair loss from constantly pulling my hair back into a bun or ponytail. At 30 years old, it gave me some confidence back very quickly over something that I was self conscious of. I noticed a difference about a week later - hair obviously takes a little longer to grow in. But I also noticed that the skin along my hairline felt and looked healthier from the treatment. It’s been a few weeks now, and my entire hairline is fuller and healthier than before. I’m also due for my next Microchanneling appointment and I can’t wait! Awaken offers a signature experience that you won’t find at other spas very often. There is a level of care and respect from the staff and the owner that sets this spa miles ahead of any other day spa I’ve been to. The atmosphere is so calming that from the moment you walk in, you simply know you’ve made a good choice. Oh, and the up-front pricing and no tipping policy is absolutely the best.
Awaken Day Spa is owned and staffed with very nurturing, inclusive, and knowledgeable people. My husband and I did a back-to-back couples massage and facial, and both were incredibly relaxing experiences. I had a question about some products after the facial and the owner, Shannon, took the time to call me to carefully answer my questions. This will become a regular couples experience that we do ~2x/year. Finally, the no-tip policy is also ahead of its time by ensuring that everyone is fairly paid, and the products are carefully curated. Highly recommend!
I received a prenatal massage today from Nina and it was truly amazing. I have had a hard time resting due to sciatica , fibromyalgia and a pinched femoral nerve and round ligament pain. The atmosphere is so welcoming, everyone was friendly and it was definitely a great experience. I will be back to check out their reiki and get more prenatal massage from Nina. I did the 90 mins, wish it was more lol its definitely worth the price. This was way better than PT. Thank you Nina!
Booked a couple's massage with my partner. I booked online which was very simple. Prior to booking I called multiple times with questions and the staff were very helpful and informative (also no call bot picks up it was a real person!). Day of, we had Yvette and Madi, both were phenomenal. It is not very often I leave a massage feeling like they actually got any knots out, but my partner and I were both very impressed by the quality. The package we booked came with a lot of complimentary additions too like hot stones and cupping! An unexpected but welcome treat. I will certainly be booking again.
What our analysis found across 5 reviews
AI-assisted analysis using Anthropic Claude Haiku 4.5 — every theme below was derived from the original Google reviews shown below this section, which you can verify yourself.
What patients praise
- Masterful massage technique with hot stones and cupping
- Staff knowledgeable about treatments and explain how techniques work
- Welcoming calming atmosphere with nurturing inclusive staff
Concerns mentioned
No notable concerns surfaced in this analysis.
What this spa is strongest at
Derived from 321 reviews · No AI summarizationBased on which treatments are mentioned most often in patient reviews and how those reviews are rated, Awaken, A Day Spa is strongest in Facial — mentioned 2 times with an average rating of 5.0/5.
- Facial★★★★★5.0/5 · 2 mentions100% positive
“Awaken Day Spa is owned and staffed with very nurturing, inclusive, and knowledgeable people. My husband and I did a back-to-back couples massage and facial, and both were incredibly relaxing…”— Jessica, 5-star review
- IPL★★★★★5.0/5 · 2 mentions100% positive
“I visited awaken for the first time after doing extensive research about spas in Richmond, and decided I absolutely had to see what the hype was about. I booked a 60 minute massage and I was very…”— Haleigh Besecker, 5-star review
We count which treatments appear in each spa’s public Google reviews using a curated synonym map (e.g. “Botox” also matches “Dysport”, “Xeomin”). Ratings are the reviews’ own star scores — we do not adjust them. Empty services mean no reviews mentioned them yet. See full methodology →
Editorial sub-ratings
Across 5 reviews · AI-assisted analysis using Anthropic ClaudeFive aspects we score for every spa with reviews on file. Each citation below is a verbatim quote from the actual reviews — you can verify any of them in the Recent Reviews section.
- Staff & bedside mannerFriendliness, attentiveness, communication.5.0of 5
“The staff very respectful and friendly... she listened intently and delivered with quiet strength and masterful technique!”
- CleanlinessFacility appearance, hygiene, equipment care.5.0of 5
“The venue is welcoming, calming as you enter.”
- Pricing transparencyWere prices communicated clearly up front?5.0of 5
“I did the 90 mins, wish it was more lol its definitely worth the price.”
- Wait timesPunctuality and scheduling experience.5.0of 5
“I booked online which was very simple... Day of, we had Yvette and Madi, both were phenomenal.”
- Results qualityDid treatments work? Naturalness and longevity.5.0of 5
“It is not very often I leave a massage feeling like they actually got any knots out, but my partner and I were both very impressed by the quality.”
Sub-ratings are produced by Anthropic Claude Haiku 4.5 reading the spa’s public Google reviews. Each citation is verbatim — we do not paraphrase. If an aspect was rarely mentioned, we default to 3 (neutral) and leave the citation blank. Read methodology →
Sources we analyzed for this listing
- 321 Google reviews
- 5 review excerpts on file
- 0 YouTube reviews found
- 0 Reddit threads referenced
- 0 first-person experiences from our contributor network
- Editorial team notes: pending visit
Last updated May 19, 2026 · How we source data →
Patient experiences from our contributor network
0 verified contributors have shared their experiences with Awaken, A Day Spa.
Be the first to share your experience with Awaken, A Day Spa.
Submit your experience →What clients love about Awaken, A Day Spa
- Consistently high marks for Spa results
- Long track record — 321 patient reviews and counting
- Convenient Richmond location
Services & Specialties
Services include Spa.
Financing Available for Spa in Richmond
Many med spas in Richmond offer financing through Cherry, Affirm, or CareCredit. Awaken, A Day Spa can typically work with you on payment plans for treatments starting around $X. Ask during your consultation about month-by-month options.
Financing terms vary by provider and approved credit. Bring your questions about deposits, APR, and prepayment options to your initial consultation so you can compare totals across spa packages in Richmond, VA.
Hours of Operation
| Monday | 8:00 AM – 8:00 PM |
| Tuesday | 8:00 AM – 8:00 PM |
| Wednesday | 8:00 AM – 8:00 PM |
| Thursday | 8:00 AM – 8:00 PM |
| Friday | 8:00 AM – 8:00 PM |
| Saturday | 8:00 AM – 8:00 PM |
| Sunday | 8:00 AM – 8:00 PM |
Venues nearby
Frequently Asked Questions
Where is Awaken, A Day Spa located?
Awaken, A Day Spa is located at 1409 W Main St in Richmond, VA 23220.
What is the phone number for Awaken, A Day Spa?
You can reach Awaken, A Day Spa at (804) 482-0480.
What services does Awaken, A Day Spa offer?
Awaken, A Day Spa offers spa. Contact the provider directly for current service availability and pricing.
What is the rating of Awaken, A Day Spa?
Awaken, A Day Spa has a 4.9/5 star rating based on 321 aggregated patient reviews.
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Why Awaken, A Day Spa is on our list
We evaluated 8 data points before listing Awaken, A Day Spa. We never accepted payment from this business — they earned this listing through our methodology.
See how we research →Data sourcing: Business information is sourced from public business records. Ratings reflect aggregated patient reviews. See how we verify, how we rank, and methodology.