We had to return few stuff which we bought the previous day for our road trip. We couldn't carry on the trip which bcos of the weather. The lady who was helping us was good, we also explained her the reason for the return, but she needed another guy to swipe his badge for approval I guess. The other guy was not professional or customer friendly. He raised his voice and asked what is wrong with it in a threatening way as if we are doing something wrong. We explained again. He went behind her and continued to make faces. He didn't know basic customer service.
Walgreens
Medical Spa in McKinney, TX
Profile reviewed by No BS Med Spa Reviews Editorial Team · Updated 2026-05-19
Key Facts
- Walgreens is a medical spa located at 1651 W University Dr.
- Rating: 2.1/5 across 237 patient reviews.
- Phone: (972) 548-1662.
- Services: 2.1(235).
- Price range: $$.
Our composite score from 6 weighted data signals.
How we calculated this
- Google rating0.63 of 5 · weight 30%
2.1/5 stars
- Review volume0.86 of 5 · weight 25%
237 reviews (log-normalized)
- Review recency0.40 of 5 · weight 10%
80% of recent reviews in last 12 months
- Sentiment analysis0.15 of 5 · weight 15%
20% positive across 5 reviews
- Data completeness0.75 of 5 · weight 15%
8/8 data points verified
- Google Place ID verified0.25 of 5 · weight 5%
verified via Google Places API
Drugstore chain with health & beauty aids, prescriptions & photo services, plus mini-mart basics.
Contact & Location
Ratings & Reviews
Walgreens ranks via our priority score (rating × log of review count), which favors providers with both high satisfaction and substantial review volume. See how we rank.
14 Data Points We Evaluated
11 of 14 verified- Verified address1651 W University Dr
- Phone number(972) 548-1662
- Real website (not directory URL)www.walgreens.com/locator/walgreens-1651+w+university+dr-mckinney-tx-75069/id=9908
- Aggregate rating2.1/5
- Patient review volume237 reviews
- Recent review text5 most recent on file
- Service inventory1 services documented
- Operating hours7/7 days documented
- MSD Editorial Score3/5
- Sentiment analysis20% positive across 5 reviews
- Editorial team notespending editorial visit
- Contributor experiences0 on file
- Service strength analysispending — needs review text
- Editorial sub-ratings5 aspects scored across 5 reviews
We evaluated these 14 data points for Walgreens before listing. Read our research methodology →
Recent Patient Reviews
Verified reviews sourced from Google. 5 most recent shown.
The worst pharmacy. You will sit in line forever to pick up a medication. If they dont have your med you will wait days for the med. How does this help someone when they are sick. My advice go to a totally different pharmacy company. Don't waste your time with walgreens. 12/12/25. Forced to use this pharmacy again. Could not anyone on the phone. Literally sat on hold for 30 minutes. Drove to the pharmacy while on hold to only get there and no one was on the phone nor didntheu bother to pick up a phone. Sales rep had nothing to say when confronted. Child had surgery and needed pain meds. All meds were called in around 11:15 am. It took until 6 pm and only after I got mad about the length of time did finally get our meds. Poor service. Do not use this company. Go somewhere else.
They are rude and incompetent. I sat on hold for over 30 min with 1 basket ahead of me and when I told him my dob does not recognize to use automated system his response was we are working on one give us 15 min. He did not ever care to help me so that I don’t have to sit on hold for a total of 47 min at the beginning was 2 callers he spoke for about 30 seconds so why over 40 min wait for 2 callers and over 30 for 1. I’ll be pulling my prescriptions to sent to Walmart because not only did I have to wait almost an hour when I got my turn he rushed through and had zero care for my issues and did not help the situation at all. They literally are the worse. I would have left along time ago but them being close to dialysis center is confident but it’s not with them giving wrong meds or not fixing an issue a customer asks you to help with so before they kill me. In out. Also this call made me want to drive up there and punch the first person I see. And that’s not fair for them to ignore people some of us have mental health issues. BUT THEY DONT CARE………..
The front of house staff is pretty okay except for Stacy, she is a wonderful. Every time me and my girlfriend come inside we are delighted to see her working. But the pharmacy staff is horrendous. Some of the rudest and most unpleasant people I’ve ever dealt with. One girl in particular should not be allowed to work anywhere near people.
The store interior was bright and clean. There were two contracted housekeeping guys working on cleaning the floor. The restroom was clean, too. The staff member was friendly and helping.
What our analysis found across 5 reviews
AI-assisted analysis using Anthropic Claude Haiku 4.5 — every theme below was derived from the original Google reviews shown below this section, which you can verify yourself.
What patients praise
- Bright and clean store interior
- Friendly and helpful staff member
- Clean restroom
Concerns mentioned
- Pharmacy staff rude and unprofessional
- Extremely long wait times for prescriptions
- Poor phone customer service
Editorial sub-ratings
Across 5 reviews · AI-assisted analysis using Anthropic ClaudeFive aspects we score for every spa with reviews on file. Each citation below is a verbatim quote from the actual reviews — you can verify any of them in the Recent Reviews section.
- Staff & bedside mannerFriendliness, attentiveness, communication.1.0of 5
“He raised his voice and asked what is wrong with it in a threatening way as if we are doing something wrong.”
- CleanlinessFacility appearance, hygiene, equipment care.4.0of 5
“The store interior was bright and clean. There were two contracted housekeeping guys working on cleaning the floor.”
- Pricing transparencyWere prices communicated clearly up front?3.0of 5
- Wait timesPunctuality and scheduling experience.1.0of 5
“You will sit in line forever to pick up a medication.”
- Results qualityDid treatments work? Naturalness and longevity.3.0of 5
Sub-ratings are produced by Anthropic Claude Haiku 4.5 reading the spa’s public Google reviews. Each citation is verbatim — we do not paraphrase. If an aspect was rarely mentioned, we default to 3 (neutral) and leave the citation blank. Read methodology →
Sources we analyzed for this listing
- 237 Google reviews
- 5 review excerpts on file
- 0 YouTube reviews found
- 0 Reddit threads referenced
- 0 first-person experiences from our contributor network
- Editorial team notes: pending visit
Last updated May 19, 2026 · How we source data →
Patient experiences from our contributor network
0 verified contributors have shared their experiences with Walgreens.
Be the first to share your experience with Walgreens.
Submit your experience →What clients love about Walgreens
- Long track record — 237 patient reviews and counting
- Convenient McKinney location
- Verified by No BS Med Spa Reviews
Services & Specialties
Services include 2.1(235).
Financing Available for 2.1(235) in McKinney
Many med spas in McKinney offer financing through Cherry, Affirm, or CareCredit. Walgreens can typically work with you on payment plans for treatments starting around $X. Ask during your consultation about month-by-month options.
Financing terms vary by provider and approved credit. Bring your questions about deposits, APR, and prepayment options to your initial consultation so you can compare totals across 2.1(235) packages in McKinney, TX.
Hours of Operation
| Monday | 7:00 AM – 11:00 PM |
| Tuesday | 7:00 AM – 11:00 PM |
| Wednesday | 7:00 AM – 11:00 PM |
| Thursday | 7:00 AM – 11:00 PM |
| Friday | 7:00 AM – 11:00 PM |
| Saturday | 7:00 AM – 11:00 PM |
| Sunday | 7:00 AM – 11:00 PM |
Venues nearby
Frequently Asked Questions
Where is Walgreens located?
Walgreens is located at 1651 W University Dr in McKinney, TX.
What is the phone number for Walgreens?
You can reach Walgreens at (972) 548-1662.
What services does Walgreens offer?
Walgreens offers 2.1(235). Contact the provider directly for current service availability and pricing.
What is the rating of Walgreens?
Walgreens has a 2.1/5 star rating based on 237 aggregated patient reviews.
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Why Walgreens is on our list
We evaluated 8 data points before listing Walgreens. We never accepted payment from this business — they earned this listing through our methodology.
See how we research →Data sourcing: Business information is sourced from public business records. Ratings reflect aggregated patient reviews. See how we verify, how we rank, and methodology.