Had been to a huge corporation ER and was told to take over the counter medication and sent home. After not getting well and only getting worse I was referred to this location. No insurance needed! Was taken as a walk in a few minutes before they closed, staff was amazing, quick, and very patient. Dr is very knowledgeable helpful and explained everything I needed to know. They offered great options and after a tough week of not being able to breathe right I walked out relieved and very thankful. Definitely a life saving place. You all have gained another loyal customer. Thank you for getting me back 100% so that I can hold my 6month again without being scared to get him sick🙏
VIP Urgent Care & Waterfall Spa
Medical Spa in El Paso, TX
Profile reviewed by No BS Med Spa Reviews Editorial Team · Updated 2026-05-19
Key Facts
- VIP Urgent Care & Waterfall Spa is a medical spa located at 700 N Copia St 79903.
- Rating: 4.9/5 across 378 patient reviews.
- Phone: (915) 900-6500.
- Services: Medical clinic.
- Price range: $$.
Our composite score from 6 weighted data signals.
How we calculated this
- Google rating1.47 of 5 · weight 30%
4.9/5 stars
- Review volume0.93 of 5 · weight 25%
378 reviews (log-normalized)
- Review recency0.50 of 5 · weight 10%
100% of recent reviews in last 12 months
- Sentiment analysis0.75 of 5 · weight 15%
100% positive across 5 reviews
- Data completeness0.75 of 5 · weight 15%
8/8 data points verified
- Google Place ID verified0.25 of 5 · weight 5%
verified via Google Places API
VIP Urgent Care & Waterfall Spa in El Paso, TX operates as a medical clinic combining urgent care services with spa amenities. The facility is rated 4.9 stars across 375 reviews, reflecting consistent patient satisfaction. Patients searching for integrated urgent care and wellness services in El Paso often consider VIP Urgent Care & Waterfall Spa as a destination for their medical and relaxation needs.
Contact & Location
Ratings & Reviews
VIP Urgent Care & Waterfall Spa ranks via our priority score (rating × log of review count), which favors providers with both high satisfaction and substantial review volume. See how we rank.
14 Data Points We Evaluated
12 of 14 verified- Verified address700 N Copia St
- Phone number(915) 900-6500
- Real website (not directory URL)www.elpasovipcare.com
- Aggregate rating4.9/5
- Patient review volume378 reviews
- Recent review text5 most recent on file
- Service inventory1 services documented
- Operating hours7/7 days documented
- MSD Editorial Score4.6/5
- Sentiment analysis100% positive across 5 reviews
- Editorial team notespending editorial visit
- Contributor experiences0 on file
- Service strength analysisstrongest in Laser hair removal (1 services detected)
- Editorial sub-ratings5 aspects scored across 5 reviews
We evaluated these 14 data points for VIP Urgent Care & Waterfall Spa before listing. Read our research methodology →
Recent Patient Reviews
Verified reviews sourced from Google. 5 most recent shown.
I was impressed the minute I walked in! I was greeted by a friendly receptionist and the waiting room is inviting an impeccably clean! I was called into a room within 5 minutes and was immediately seen by a very cheerful and responsive CNA. Within minutes, Dr Reyes came in and immediately listened to my symptoms and suggested care. She was pragmatic and logical and immediately triaged my asthma and shallow breathing. I highly recommend VIP Urgent Care and am telling everyone I know. I am highly impressed with this facility and will be back for all my minor emergency needs and more!
Very impressed and glad I came here. Third time in a month it is now my second clinic third Doctor who I've seen about my swollen right leg. I was happy that it was the actual doctor who did the examination and not an assistant. Although her assistant was on point and helpful. They were more detailed into their inspection of my issue and even for not having insurance they're pricing is great. I can only be thankful and appreciate their help. The young lady in the front desk also was very helpful, all are very friendly. That's why now being my primary choice for my health. Excellent.
Visited VIP Urgent Care today as I woke up with body aches from head to toe along with other cold symptoms. It seemed like more than a regular cold, and so I wanted to get tested for flu and covid in case I needed a note for my employer in the event i needed to be out for more than a day or two. The service was excellent and very quick, I waited no more than 5 minutes in the lobby. The entire staff- from the receptionist, to the medical assistant, the NP student and doctor- were all very professional and kind. I did test positive for covid and they laid out my treatment options and gave me the note I needed. And you can't beat the price. I have no insurance and that was a huge relief. They tell you the prices up front, and the visit price is WAY lower than other urgent care clinics. Highly recommend. They also happen to have a spa three where they offer beauty treatments such as teeth whitening, manicures, laser hair removal, etc, which was very interesting.
This is my 3rd time going to VIP Urgent Care for kids sports physicals and each time has been a great experience. Dr. Reyes’s team are kind and attentive, the location is always clean and no wait time! From our experience Dr. Reyes has always been empathetic, knowledgeable, and efficient. I appreciate the transparency in prices and more importantly that we are seen by a doctor and not an NP.
What our analysis found across 5 reviews
AI-assisted analysis using Anthropic Claude Haiku 4.5 — every theme below was derived from the original Google reviews shown below this section, which you can verify yourself.
What patients praise
- Doctor does examination, not assistant
- Inviting impeccably clean waiting room
- Transparent pricing without insurance needed
Concerns mentioned
No notable concerns surfaced in this analysis.
What this spa is strongest at
Derived from 378 reviews · No AI summarizationBased on which treatments are mentioned most often in patient reviews and how those reviews are rated, VIP Urgent Care & Waterfall Spa is strongest in Laser hair removal — mentioned 1 time with an average rating of 5.0/5.
- Laser hair removal★★★★★5.0/5 · 1 mention100% positive
“Visited VIP Urgent Care today as I woke up with body aches from head to toe along with other cold symptoms. It seemed like more than a regular cold, and so I wanted to get tested for flu and covid…”— Dafne B, 5-star review
We count which treatments appear in each spa’s public Google reviews using a curated synonym map (e.g. “Botox” also matches “Dysport”, “Xeomin”). Ratings are the reviews’ own star scores — we do not adjust them. Empty services mean no reviews mentioned them yet. See full methodology →
Editorial sub-ratings
Across 5 reviews · AI-assisted analysis using Anthropic ClaudeFive aspects we score for every spa with reviews on file. Each citation below is a verbatim quote from the actual reviews — you can verify any of them in the Recent Reviews section.
- Staff & bedside mannerFriendliness, attentiveness, communication.5.0of 5
“staff was amazing, quick, and very patient... Dr is very knowledgeable helpful and explained everything I needed to know.”
- CleanlinessFacility appearance, hygiene, equipment care.5.0of 5
“the waiting room is inviting an impeccably clean!”
- Pricing transparencyWere prices communicated clearly up front?5.0of 5
“They tell you the prices up front, and the visit price is WAY lower than other urgent care clinics.”
- Wait timesPunctuality and scheduling experience.5.0of 5
“I was called into a room within 5 minutes and was immediately seen by a very cheerful and responsive CNA.”
- Results qualityDid treatments work? Naturalness and longevity.5.0of 5
“after a tough week of not being able to breathe right I walked out relieved and very thankful.”
Sub-ratings are produced by Anthropic Claude Haiku 4.5 reading the spa’s public Google reviews. Each citation is verbatim — we do not paraphrase. If an aspect was rarely mentioned, we default to 3 (neutral) and leave the citation blank. Read methodology →
Sources we analyzed for this listing
- 378 Google reviews
- 5 review excerpts on file
- 0 YouTube reviews found
- 0 Reddit threads referenced
- 0 first-person experiences from our contributor network
- Editorial team notes: pending visit
Last updated May 19, 2026 · How we source data →
Patient experiences from our contributor network
0 verified contributors have shared their experiences with VIP Urgent Care & Waterfall Spa.
Be the first to share your experience with VIP Urgent Care & Waterfall Spa.
Submit your experience →What clients love about VIP Urgent Care & Waterfall Spa
- Consistently high marks for Medical clinic results
- Long track record — 378 patient reviews and counting
- Convenient El Paso location
Services & Specialties
Services include Medical clinic.
Financing Available for Medical clinic in El Paso
Many med spas in El Paso offer financing through Cherry, Affirm, or CareCredit. VIP Urgent Care & Waterfall Spa can typically work with you on payment plans for treatments starting around $X. Ask during your consultation about month-by-month options.
Financing terms vary by provider and approved credit. Bring your questions about deposits, APR, and prepayment options to your initial consultation so you can compare totals across medical clinic packages in El Paso, TX.
Hours of Operation
| Monday | 9:00 AM – 7:00 PM |
| Tuesday | 9:00 AM – 7:00 PM |
| Wednesday | 9:00 AM – 7:00 PM |
| Thursday | 9:00 AM – 7:00 PM |
| Friday | 9:00 AM – 7:00 PM |
| Saturday | 9:00 AM – 5:00 PM |
| Sunday | 9:00 AM – 5:00 PM |
Venues nearby
Frequently Asked Questions
Where is VIP Urgent Care & Waterfall Spa located?
VIP Urgent Care & Waterfall Spa is located at 700 N Copia St in El Paso, TX 79903.
What is the phone number for VIP Urgent Care & Waterfall Spa?
You can reach VIP Urgent Care & Waterfall Spa at (915) 900-6500.
What services does VIP Urgent Care & Waterfall Spa offer?
VIP Urgent Care & Waterfall Spa offers medical clinic. Contact the provider directly for current service availability and pricing.
What is the rating of VIP Urgent Care & Waterfall Spa?
VIP Urgent Care & Waterfall Spa has a 4.9/5 star rating based on 378 aggregated patient reviews.
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Why VIP Urgent Care & Waterfall Spa is on our list
We evaluated 8 data points before listing VIP Urgent Care & Waterfall Spa. We never accepted payment from this business — they earned this listing through our methodology.
See how we research →Data sourcing: Business information is sourced from public business records. Ratings reflect aggregated patient reviews. See how we verify, how we rank, and methodology.