Total Relaxation LLC By Rachel in Cleveland, OH operates as a day spa offering therapeutic services designed to promote wellness and rejuvenation. The spa is rated 5 stars across 171 reviews, reflecting consistent positive patient experiences. Patients searching for relaxation services and spa treatments in Cleveland often consider Total Relaxation LLC By Rachel.
Total Relaxation LLC By Rachel ranks via our priority score (rating × log of review count), which favors providers with both high satisfaction and substantial review volume. See how we rank.
Verified reviews sourced from Google. 5 most recent shown.
★★★★★— Maya
I had such an amazing experience with Ms Rachel. She is wonderful, personable and professional. She took the time to greet me, get to know me, and ask why I was there so she could best serve me as an individual, which I really appreciated. It was such a breath of fresh air, as many businesses can feel transactional otherwise. The space is relaxing, beautifully designed, and instantly put me at ease. The massage itself was incredible, by far the best I’ve ever had, and I’ve gotten massages from several of the big chains. She definitely gained a return client in me and I will happily send anyone I know her way!
★★★★★— Octaveya Lowe
From the moment I walked into Total Relaxation , I knew I was in a special place. The atmosphere was warm, inviting, and so beautifully curated it immediately put me at ease. What truly sets this spa apart is the owner, Ms. Rachel. She didn’t just provide a service she made me feel seen. In a world where self-care can sometimes feel rushed or transactional, her genuine presence and attention to detail made all the difference. I can’t wait to book again with my family and friends! See less
★★★★★— Mel J
Rachel truly gives one of the best massage experiences I’ve ever had. She’s extremely attentive to the body’s needs both physically and energetically and is able to create a beautiful caring and comfortable experience that is tailored to your exact needs. Her place is warm and inviting and her care and kindness radiate from the moment you meet her. I’m greatly looking forward to my next service with Rachel!
★★★★★— Susan Kim
I have seen Rachel for at least 4 years for deep tissue massage for my athletic injuries. I play a lot of tennis and golf and I have found she is the best massage therapist in this area. She has very very good feel for tender points and sore areas and she is my go to person. I usually see her 1-4 times a month!!! But worth every penny! Sometimes I feel like talking and sometimes I don’t. Sometimes I want really deep and sometimes not so deep. She is very good at knowing what you need for that particular time. She is very professional and clean! She has gotten me through a lot of USTA state competitions and beyond !!! Thanks Rachel!
★★★★★— Robin Thomas
Rachel has magic hands and a wonderfully relaxing environment. I was greeted with a mimosa and Rachel's warm personality. The massage was A1. I will definitely recommend her services!!
What our analysis found across 5 reviews
AI-assisted analysis using Anthropic Claude Haiku 4.5 — every theme below was derived from the original Google reviews shown below this section, which you can verify yourself.
100% positiveacross analyzed reviews
What patients praise
✓Rachel's personalized attention to individual needs
✓Warm inviting beautifully designed space
✓Exceptional deep tissue massage skill
Concerns mentioned
No notable concerns surfaced in this analysis.
Editorial sub-ratings
Across 5 reviews · AI-assisted analysis using Anthropic Claude
Five aspects we score for every spa with reviews on file. Each citation below is a verbatim quote from the actual reviews — you can verify any of them in the Recent Reviews section.
Staff & bedside manner
Friendliness, attentiveness, communication.
5.0
of 5
“She didn't just provide a service — she made me feel seen.”
Cleanliness
Facility appearance, hygiene, equipment care.
5.0
of 5
“She is very professional and clean!”
Pricing transparency
Were prices communicated clearly up front?
3.0
of 5
Wait times
Punctuality and scheduling experience.
3.0
of 5
Results quality
Did treatments work? Naturalness and longevity.
5.0
of 5
“Rachel truly gives one of the best massage experiences I've ever had.”
Sub-ratings are produced by Anthropic Claude Haiku 4.5 reading the spa’s public Google reviews. Each citation is verbatim — we do not paraphrase. If an aspect was rarely mentioned, we default to 3 (neutral) and leave the citation blank. Read methodology →
Sources we analyzed for this listing
172 Google reviews
5 review excerpts on file
0 YouTube reviews found
0 Reddit threads referenced
0 first-person experiences from our contributor network
What clients love about Total Relaxation LLC By Rachel
Consistently high marks for Day spa results
5-star average across all aggregated reviews
Convenient Cleveland location
Services & Specialties
Services include Day spa.
Day spa
Financing Available for Day spa in Cleveland
Many med spas in Cleveland offer financing through Cherry, Affirm, or CareCredit. Total Relaxation LLC By Rachel can typically work with you on payment plans for treatments starting around $X. Ask during your consultation about month-by-month options.
Financing terms vary by provider and approved credit. Bring your questions about deposits, APR, and prepayment options to your initial consultation so you can compare totals across day spa packages in Cleveland, OH.
We evaluated 8 data points before listing Total Relaxation LLC By Rachel. We never accepted payment from this business — they earned this listing through our methodology.
Data sourcing: Business information is sourced from public business records. Ratings reflect aggregated patient reviews. See how we verify, how we rank, and methodology.