Incredible! I have been to Synergy for a Moxi Laser, Microneedling, and Diamond Glow facial. Each time is a wonderful experience. The staff at the front desk are so friendly and welcoming. The office is beautiful. I absolutely love the two ladies I have seen. Ask for Kimi and/or Brooke. They are both amazing, extremely skilled and professional. My skin has improves greatly since I started going here I can't recommend Synergy more! You won't be disappointed.
Synergy By Shaw | Richmond
Medical Spa in Richmond, VA
Profile reviewed by No BS Med Spa Reviews Editorial Team · Updated 2026-05-19
Key Facts
- Synergy By Shaw | Richmond is a medical spa located at 8730 Stony Point Pkwy #120 23235.
- Rating: 4.9/5 across 731 patient reviews.
- Phone: (804) 796-0611.
- Services: Medical spa.
- Price range: $$.
Our composite score from 6 weighted data signals.
How we calculated this
- Google rating1.47 of 5 · weight 30%
4.9/5 stars
- Review volume1.03 of 5 · weight 25%
731 reviews (log-normalized)
- Review recency0.50 of 5 · weight 10%
100% of recent reviews in last 12 months
- Sentiment analysis0.75 of 5 · weight 15%
100% positive across 5 reviews
- Data completeness0.75 of 5 · weight 15%
8/8 data points verified
- Google Place ID verified0.25 of 5 · weight 5%
verified via Google Places API
Synergy by Shaw in Richmond offers comprehensive medical spa services designed to address various aesthetic and wellness concerns. With offerings that span rejuvenation treatments and personalized skincare solutions, the practice serves patients seeking professional guidance in non-invasive procedures. Rated 4.9 stars across 732 reviews, Synergy by Shaw demonstrates consistent patient satisfaction and clinical expertise. Located at 8730 Stony Point Parkway, the practice is a frequently recommended option for those in Richmond searching for medical spa services.
Contact & Location
Ratings & Reviews
Synergy By Shaw | Richmond ranks via our priority score (rating × log of review count), which favors providers with both high satisfaction and substantial review volume. See how we rank.
14 Data Points We Evaluated
12 of 14 verified- Verified address8730 Stony Point Pkwy #120
- Phone number(804) 796-0611
- Real website (not directory URL)www.travisshawmd.com/?y_source=1_NjU1ODY4OTMtNzE1LWxvY2F0aW9uLndlYnNpdGU%3D
- Aggregate rating4.9/5
- Patient review volume731 reviews
- Recent review text5 most recent on file
- Service inventory1 services documented
- Operating hours7/7 days documented
- MSD Editorial Score4.8/5
- Sentiment analysis100% positive across 5 reviews
- Editorial team notespending editorial visit
- Contributor experiences0 on file
- Service strength analysisstrongest in Facial (4 services detected)
- Editorial sub-ratings5 aspects scored across 5 reviews
We evaluated these 14 data points for Synergy By Shaw | Richmond before listing. Read our research methodology →
Recent Patient Reviews
Verified reviews sourced from Google. 5 most recent shown.
Maddie is the best! She is comforting, knowledgeable & has an eye for what she does! Our goal was to bring balance to my features and we are doing just that! Excited to see the final results after healing! I’m here for this side profile balance and the upper lip is so sassy and even more symmetrical. We love love love! Thanks Maddie!!!
I've been going to this practice for a couple of years, beginning with botox and now starting to incorporate facials and laser treatments. Trusting someone with your face is always nerve-wracking, especially in a world with overwhelming options for beauty treatments, but I am incredibly comfortable putting my faith in Whitney and Aliyah, who are so skilled and knowledgeable about the latest technology. I appreciate their approach to use treatments to still look/feel like me - but glowy and fresh! - and I trust their recommendations for skin care and treatments, as everything I have tried so far has been beneficial for my skin and tailored to my specific goals. I love the team and highly recommend!
I had such a wonderful experience with Jess. After being hesitant to try Botox for years, I finally took the plunge, and I’m so glad I did. Jess was incredibly thorough, took her time, and was so precise in her approach. The results are exactly what I hoped for: subtle, natural, and not overdone at all. She has the best bedside manner and made me feel completely comfortable throughout the entire process. I couldn’t be happier and would highly recommend Jess to anyone considering Botox treatments.
I got a facial with Kimie today and had the most amazing experience. She is so sweet and professional. She explained all the processes to me and what products do what. My skin feels soo glowy and soft. I feel like a whole new gal!! I highly recommend booking with Kimie for facials and services!!
What our analysis found across 5 reviews
AI-assisted analysis using Anthropic Claude Haiku 4.5 — every theme below was derived from the original Google reviews shown below this section, which you can verify yourself.
What patients praise
- Skilled injectors with natural results
- Knowledgeable staff explaining treatments thoroughly
- Beautiful office with friendly front desk
Concerns mentioned
No notable concerns surfaced in this analysis.
What this spa is strongest at
Derived from 731 reviews · No AI summarizationBased on which treatments are mentioned most often in patient reviews and how those reviews are rated, Synergy By Shaw | Richmond is strongest in Facial — mentioned 3 times with an average rating of 5.0/5.
- Facial★★★★★5.0/5 · 3 mentions100% positive
“I've been going to this practice for a couple of years, beginning with botox and now starting to incorporate facials and laser treatments. Trusting someone with your face is always nerve-wracking,…”— Betsy Bilharz Savage, 5-star review
- Botox★★★★★5.0/5 · 2 mentions100% positive
“I've been going to this practice for a couple of years, beginning with botox and now starting to incorporate facials and laser treatments. Trusting someone with your face is always nerve-wracking,…”— Betsy Bilharz Savage, 5-star review
- Laser hair removal★★★★★5.0/5 · 1 mention100% positive
“I've been going to this practice for a couple of years, beginning with botox and now starting to incorporate facials and laser treatments. Trusting someone with your face is always nerve-wracking,…”— Betsy Bilharz Savage, 5-star review
- Microneedling★★★★★5.0/5 · 1 mention100% positive
“Incredible! I have been to Synergy for a Moxi Laser, Microneedling, and Diamond Glow facial. Each time is a wonderful experience. The staff at the front desk are so friendly and welcoming. The…”— Renee Amato, 5-star review
We count which treatments appear in each spa’s public Google reviews using a curated synonym map (e.g. “Botox” also matches “Dysport”, “Xeomin”). Ratings are the reviews’ own star scores — we do not adjust them. Empty services mean no reviews mentioned them yet. See full methodology →
Editorial sub-ratings
Across 5 reviews · AI-assisted analysis using Anthropic ClaudeFive aspects we score for every spa with reviews on file. Each citation below is a verbatim quote from the actual reviews — you can verify any of them in the Recent Reviews section.
- Staff & bedside mannerFriendliness, attentiveness, communication.5.0of 5
“The staff at the front desk are so friendly and welcoming... Ask for Kimi and/or Brooke. They are both amazing, extremely skilled and professional.”
- CleanlinessFacility appearance, hygiene, equipment care.5.0of 5
“The office is beautiful.”
- Pricing transparencyWere prices communicated clearly up front?3.0of 5
- Wait timesPunctuality and scheduling experience.3.0of 5
- Results qualityDid treatments work? Naturalness and longevity.5.0of 5
“The results are exactly what I hoped for: subtle, natural, and not overdone at all.”
Sub-ratings are produced by Anthropic Claude Haiku 4.5 reading the spa’s public Google reviews. Each citation is verbatim — we do not paraphrase. If an aspect was rarely mentioned, we default to 3 (neutral) and leave the citation blank. Read methodology →
Sources we analyzed for this listing
- 731 Google reviews
- 5 review excerpts on file
- 0 YouTube reviews found
- 0 Reddit threads referenced
- 0 first-person experiences from our contributor network
- Editorial team notes: pending visit
Last updated May 19, 2026 · How we source data →
Patient experiences from our contributor network
0 verified contributors have shared their experiences with Synergy By Shaw | Richmond.
Be the first to share your experience with Synergy By Shaw | Richmond.
Submit your experience →What clients love about Synergy By Shaw | Richmond
- Consistently high marks for Medical spa results
- Long track record — 731 patient reviews and counting
- Convenient Richmond location
Services & Specialties
Services include Medical spa.
Financing Available for Medical spa in Richmond
Many med spas in Richmond offer financing through Cherry, Affirm, or CareCredit. Synergy By Shaw | Richmond can typically work with you on payment plans for treatments starting around $X. Ask during your consultation about month-by-month options.
Financing terms vary by provider and approved credit. Bring your questions about deposits, APR, and prepayment options to your initial consultation so you can compare totals across medical spa packages in Richmond, VA.
Hours of Operation
| Monday | 9:00 AM – 7:00 PM |
| Tuesday | 9:00 AM – 7:00 PM |
| Wednesday | 9:00 AM – 7:00 PM |
| Thursday | 9:00 AM – 7:00 PM |
| Friday | 9:00 AM – 7:00 PM |
| Saturday | Closed |
| Sunday | Closed |
Venues nearby
Frequently Asked Questions
Where is Synergy By Shaw | Richmond located?
Synergy By Shaw | Richmond is located at 8730 Stony Point Pkwy #120 in Richmond, VA 23235.
What is the phone number for Synergy By Shaw | Richmond?
You can reach Synergy By Shaw | Richmond at (804) 796-0611.
What services does Synergy By Shaw | Richmond offer?
Synergy By Shaw | Richmond offers medical spa. Contact the provider directly for current service availability and pricing.
What is the rating of Synergy By Shaw | Richmond?
Synergy By Shaw | Richmond has a 4.9/5 star rating based on 731 aggregated patient reviews.
Help other patients find Synergy By Shaw | Richmond
If you've visited Synergy By Shaw | Richmond, leaving a Google review helps other patients in Richmond, VA make informed decisions.
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Why Synergy By Shaw | Richmond is on our list
We evaluated 8 data points before listing Synergy By Shaw | Richmond. We never accepted payment from this business — they earned this listing through our methodology.
See how we research →Data sourcing: Business information is sourced from public business records. Ratings reflect aggregated patient reviews. See how we verify, how we rank, and methodology.