I work in the healthcare and have worked front desk receptionist for over 10 years. I know how to be professional and well mannered! This place, from the first time until the last just rude! They never answer their phone and would always have to leave a voicemail to have someone return my call. Honestly would have to leave more than one voicemail. The communication is just awful. If I ask a question they are not personable at all. It’s common sense to look up a patient and read into their medical chart to understand what I am asking or referring to… but every single time I speak to someone they don’t know my medical information that they have access to and ask run around questions. They have to get more information and call me back. It’s just ridiculous. I have never dealt with a clinic so unorganized. I will not recommend or refer any person to go here. If their employees are no longer there I can only wonder why? Get it together.
Jacksonville Dermatology & Cosmetic Surgery
Medical Spa in Jacksonville, FL
Profile reviewed by No BS Med Spa Reviews Editorial Team · Updated 2026-05-19
Key Facts
- Jacksonville Dermatology & Cosmetic Surgery is a medical spa located at 6817 Southpoint Pkwy Ste 101 32216.
- Rating: 4.8/5 across 1,184 patient reviews.
- Phone: (904) 420-7372.
- Services: Dermatologist.
- Price range: $$.
Our composite score from 6 weighted data signals.
How we calculated this
- Google rating1.44 of 5 · weight 30%
4.8/5 stars
- Review volume1.11 of 5 · weight 25%
1,184 reviews (log-normalized)
- Review recency0.50 of 5 · weight 10%
100% of recent reviews in last 12 months
- Sentiment analysis0.60 of 5 · weight 15%
80% positive across 5 reviews
- Data completeness0.75 of 5 · weight 15%
8/8 data points verified
- Google Place ID verified0.25 of 5 · weight 5%
verified via Google Places API
Jacksonville Dermatology & Cosmetic Surgery in Jacksonville, FL provides dermatological services with a focus on cosmetic procedures. The practice is rated 4.9 stars across 1,187 reviews. Located at 6817 Southpoint Parkway, the clinic serves patients seeking professional dermatology and cosmetic surgery expertise. Patients searching for dermatological care and cosmetic procedures in Jacksonville often consider Jacksonville Dermatology & Cosmetic Surgery.
Contact & Location
Ratings & Reviews
Jacksonville Dermatology & Cosmetic Surgery ranks via our priority score (rating × log of review count), which favors providers with both high satisfaction and substantial review volume. See how we rank.
14 Data Points We Evaluated
11 of 14 verified- Verified address6817 Southpoint Pkwy Ste 101
- Phone number(904) 420-7372
- Real website (not directory URL)cosmeticdermatologyjax.com
- Aggregate rating4.8/5
- Patient review volume1,184 reviews
- Recent review text5 most recent on file
- Service inventory1 services documented
- Operating hours7/7 days documented
- MSD Editorial Score4.6/5
- Sentiment analysis80% positive across 5 reviews
- Editorial team notespending editorial visit
- Contributor experiences0 on file
- Service strength analysispending — needs review text
- Editorial sub-ratings5 aspects scored across 5 reviews
We evaluated these 14 data points for Jacksonville Dermatology & Cosmetic Surgery before listing. Read our research methodology →
Recent Patient Reviews
Verified reviews sourced from Google. 5 most recent shown.
As a new patient, I was impressed with my entire visit. The front office staff was friendly and helpful. The Nurse Practitioner, Michelle Mudjar assisted by Alex performed a small procedure. I immediately felt I was in good hands. They explained exactly what they were doing and answered all my questions.
My visits at Jacksonville Dermatology & Cosmetic Surgery are always pleasant when dealing with Doctor Zach and the whole staff! They are very caring and I love how they will go the extra mike to comfort you and assist you when procedures such as mine are not so pleasant; however, with the improvement that I see with my keloids. It makes it all worth coming back every time!
Set my appt in the same week. Came in 30 minutes early to do my new patient check-in, on an I-pad, very easy. My appt was wonderful! Great staff! Michelle Madjar is awesome!
Met Dr. Zachary yesterday and he was simply amazing. Very patient and informative. He’s so great with explaining as well as ensuring all your wants and needs are met. Such a pleasure meeting with him.
What our analysis found across 5 reviews
AI-assisted analysis using Anthropic Claude Haiku 4.5 — every theme below was derived from the original Google reviews shown below this section, which you can verify yourself.
What patients praise
- Staff explains procedures clearly and answers questions
- Dr. Zachary and Michelle Mudjar patient and caring
- Easy new patient check-in process on iPad
Concerns mentioned
- Never answers phone, requires multiple voicemails
- Staff not personable, don't review patient medical charts
- Poor communication and unprofessional interaction
Editorial sub-ratings
Across 5 reviews · AI-assisted analysis using Anthropic ClaudeFive aspects we score for every spa with reviews on file. Each citation below is a verbatim quote from the actual reviews — you can verify any of them in the Recent Reviews section.
- Staff & bedside mannerFriendliness, attentiveness, communication.4.0of 5
“The front office staff was friendly and helpful... They explained exactly what they were doing and answered all my questions.”
- CleanlinessFacility appearance, hygiene, equipment care.3.0of 5
- Pricing transparencyWere prices communicated clearly up front?3.0of 5
- Wait timesPunctuality and scheduling experience.2.0of 5
“They never answer their phone and would always have to leave a voicemail to have someone return my call.”
- Results qualityDid treatments work? Naturalness and longevity.5.0of 5
“with the improvement that I see with my keloids. It makes it all worth coming back every time!”
Sub-ratings are produced by Anthropic Claude Haiku 4.5 reading the spa’s public Google reviews. Each citation is verbatim — we do not paraphrase. If an aspect was rarely mentioned, we default to 3 (neutral) and leave the citation blank. Read methodology →
Sources we analyzed for this listing
- 1,184 Google reviews
- 5 review excerpts on file
- 0 YouTube reviews found
- 0 Reddit threads referenced
- 0 first-person experiences from our contributor network
- Editorial team notes: pending visit
Last updated May 19, 2026 · How we source data →
Patient experiences from our contributor network
0 verified contributors have shared their experiences with Jacksonville Dermatology & Cosmetic Surgery.
Be the first to share your experience with Jacksonville Dermatology & Cosmetic Surgery.
Submit your experience →What clients love about Jacksonville Dermatology & Cosmetic Surgery
- Consistently high marks for Dermatologist results
- Long track record — 1,184 patient reviews and counting
- Convenient Jacksonville location
Services & Specialties
Services include Dermatologist.
Financing Available for Dermatologist in Jacksonville
Many med spas in Jacksonville offer financing through Cherry, Affirm, or CareCredit. Jacksonville Dermatology & Cosmetic Surgery can typically work with you on payment plans for treatments starting around $X. Ask during your consultation about month-by-month options.
Financing terms vary by provider and approved credit. Bring your questions about deposits, APR, and prepayment options to your initial consultation so you can compare totals across dermatologist packages in Jacksonville, FL.
Hours of Operation
| Monday | 8:00 AM – 4:00 PM |
| Tuesday | 8:00 AM – 4:00 PM |
| Wednesday | 8:00 AM – 4:00 PM |
| Thursday | 8:00 AM – 4:00 PM |
| Friday | 8:00 AM – 1:00 PM |
| Saturday | Closed |
| Sunday | Closed |
Venues nearby
Frequently Asked Questions
Where is Jacksonville Dermatology & Cosmetic Surgery located?
Jacksonville Dermatology & Cosmetic Surgery is located at 6817 Southpoint Pkwy Ste 101 in Jacksonville, FL 32216.
What is the phone number for Jacksonville Dermatology & Cosmetic Surgery?
You can reach Jacksonville Dermatology & Cosmetic Surgery at (904) 420-7372.
What services does Jacksonville Dermatology & Cosmetic Surgery offer?
Jacksonville Dermatology & Cosmetic Surgery offers dermatologist. Contact the provider directly for current service availability and pricing.
What is the rating of Jacksonville Dermatology & Cosmetic Surgery?
Jacksonville Dermatology & Cosmetic Surgery has a 4.8/5 star rating based on 1,184 aggregated patient reviews.
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Why Jacksonville Dermatology & Cosmetic Surgery is on our list
We evaluated 8 data points before listing Jacksonville Dermatology & Cosmetic Surgery. We never accepted payment from this business — they earned this listing through our methodology.
See how we research →Data sourcing: Business information is sourced from public business records. Ratings reflect aggregated patient reviews. See how we verify, how we rank, and methodology.