I had an amazing visit at Cassie Lane! Julia was so amazing. She took her time to listen to my skin concerns and future skin goals. She was so informative and upfront with all my options to achieve the best wedding look I’m hoping for. She made my consultation so comfortable and was so sweet. I can’t wait for more future visits. All the girls at Cassie Lane were friendly and so helpful. I’ll be back!
Cassie Lane Med Spa: Richmond, VA
Medical Spa in Richmond, VA
Profile reviewed by No BS Med Spa Reviews Editorial Team · Updated 2026-05-19
Key Facts
- Cassie Lane Med Spa: Richmond, VA is a medical spa located at 5805 Staples Mill Rd 23228.
- Rating: 5/5 across 523 patient reviews.
- Phone: (804) 256-5115.
- Services: Medical spa.
- Price range: $$.
Our composite score from 6 weighted data signals.
How we calculated this
- Google rating1.50 of 5 · weight 30%
5/5 stars
- Review volume0.98 of 5 · weight 25%
523 reviews (log-normalized)
- Review recency0.50 of 5 · weight 10%
100% of recent reviews in last 12 months
- Sentiment analysis0.75 of 5 · weight 15%
100% positive across 5 reviews
- Data completeness0.75 of 5 · weight 15%
8/8 data points verified
- Google Place ID verified0.25 of 5 · weight 5%
verified via Google Places API
Cassie Lane Med Spa in Richmond, Virginia offers medical spa services to patients seeking professional skincare and aesthetic treatments. The practice is rated 5 stars across 522 reviews, reflecting consistent patient satisfaction. Located at 5805 Staples Mill Road, the spa provides comprehensive medical aesthetic care in the Richmond area. Patients searching for medical spa services in Richmond frequently consider Cassie Lane Med Spa based on its high review volume and patient ratings.
Contact & Location
Ratings & Reviews
Cassie Lane Med Spa: Richmond, VA ranks via our priority score (rating × log of review count), which favors providers with both high satisfaction and substantial review volume. See how we rank.
14 Data Points We Evaluated
12 of 14 verified- Verified address5805 Staples Mill Rd
- Phone number(804) 256-5115
- Real website (not directory URL)www.cassielane.com
- Aggregate rating5/5
- Patient review volume523 reviews
- Recent review text5 most recent on file
- Service inventory1 services documented
- Operating hours7/7 days documented
- MSD Editorial Score4.7/5
- Sentiment analysis100% positive across 5 reviews
- Editorial team notespending editorial visit
- Contributor experiences0 on file
- Service strength analysisstrongest in Microneedling (2 services detected)
- Editorial sub-ratings5 aspects scored across 5 reviews
We evaluated these 14 data points for Cassie Lane Med Spa: Richmond, VA before listing. Read our research methodology →
Recent Patient Reviews
Verified reviews sourced from Google. 5 most recent shown.
Let’s start at the front office. The staff up front (Zoe and Phoebe) are just amazing, warm welcoming and very friendly. They were able to process my services very quickly. Now to the back. Natalie is a rock star. Her gentle touch and reassuring dulcet tones helped me during my micro needling procedure. Everyone else there was very friendly. The little house for the office is cute and inviting. I have already seen some improvement in my skin fine lines. Overall a wonderful experience, I will be back!
My experience at Cassie Lane has been so amazing! The staff is so friendly and helpful. They always greet you with a smile! Every practitioner I have worked with has been incredibly knowledgeable and creates and environment where you feel comfortable and supported. They have truly helped me become a healthier, better version of myself!
I am absolutely OBSESSED with Cassie Lane. I’ve had multiple treatments here and every single experience has been amazing. Caroline and Julia are actual angels. Honestly, everyone there is so kind and talented, and they make you feel like you’re just hanging out with your best friends. Cannot recommend Cassie Lane enough
The staff, the office, the products. All of it is top tier. Calm and relaxing experience from start to finish. My favorite thing about Cassie Lane is how educated they are. You know you are in good hands with any of the injectors who are the best of the best. Literally no complaints- will never go anywhere else.
What our analysis found across 5 reviews
AI-assisted analysis using Anthropic Claude Haiku 4.5 — every theme below was derived from the original Google reviews shown below this section, which you can verify yourself.
What patients praise
- Knowledgeable practitioners who listen to skin goals
- Gentle touch during procedures with reassuring demeanor
- Warm welcoming staff who make you feel comfortable
Concerns mentioned
No notable concerns surfaced in this analysis.
What this spa is strongest at
Derived from 523 reviews · No AI summarizationBased on which treatments are mentioned most often in patient reviews and how those reviews are rated, Cassie Lane Med Spa: Richmond, VA is strongest in Microneedling — mentioned 1 time with an average rating of 5.0/5.
- Microneedling★★★★★5.0/5 · 1 mention100% positive
“Let’s start at the front office. The staff up front (Zoe and Phoebe) are just amazing, warm welcoming and very friendly. They were able to process my services very quickly. Now to the back. Natalie…”— A K, 5-star review
- IPL★★★★★5.0/5 · 1 mention100% positive
“I am absolutely OBSESSED with Cassie Lane. I’ve had multiple treatments here and every single experience has been amazing. Caroline and Julia are actual angels. Honestly, everyone there is so kind…”— Erin Alkire, 5-star review
We count which treatments appear in each spa’s public Google reviews using a curated synonym map (e.g. “Botox” also matches “Dysport”, “Xeomin”). Ratings are the reviews’ own star scores — we do not adjust them. Empty services mean no reviews mentioned them yet. See full methodology →
Editorial sub-ratings
Across 5 reviews · AI-assisted analysis using Anthropic ClaudeFive aspects we score for every spa with reviews on file. Each citation below is a verbatim quote from the actual reviews — you can verify any of them in the Recent Reviews section.
- Staff & bedside mannerFriendliness, attentiveness, communication.5.0of 5
“Zoe and Phoebe are just amazing, warm welcoming and very friendly.”
- CleanlinessFacility appearance, hygiene, equipment care.5.0of 5
“The little house for the office is cute and inviting.”
- Pricing transparencyWere prices communicated clearly up front?3.0of 5
- Wait timesPunctuality and scheduling experience.5.0of 5
“They were able to process my services very quickly.”
- Results qualityDid treatments work? Naturalness and longevity.5.0of 5
“I have already seen some improvement in my skin fine lines.”
Sub-ratings are produced by Anthropic Claude Haiku 4.5 reading the spa’s public Google reviews. Each citation is verbatim — we do not paraphrase. If an aspect was rarely mentioned, we default to 3 (neutral) and leave the citation blank. Read methodology →
Sources we analyzed for this listing
- 523 Google reviews
- 5 review excerpts on file
- 0 YouTube reviews found
- 0 Reddit threads referenced
- 0 first-person experiences from our contributor network
- Editorial team notes: pending visit
Last updated May 19, 2026 · How we source data →
Patient experiences from our contributor network
0 verified contributors have shared their experiences with Cassie Lane Med Spa: Richmond, VA.
Be the first to share your experience with Cassie Lane Med Spa: Richmond, VA.
Submit your experience →What clients love about Cassie Lane Med Spa: Richmond, VA
- Consistently high marks for Medical spa results
- Long track record — 523 patient reviews and counting
- 5-star average across all aggregated reviews
Services & Specialties
Services include Medical spa.
Financing Available for Medical spa in Richmond
Many med spas in Richmond offer financing through Cherry, Affirm, or CareCredit. Cassie Lane Med Spa: Richmond, VA can typically work with you on payment plans for treatments starting around $X. Ask during your consultation about month-by-month options.
Financing terms vary by provider and approved credit. Bring your questions about deposits, APR, and prepayment options to your initial consultation so you can compare totals across medical spa packages in Richmond, VA.
Hours of Operation
| Monday | 9:00 AM – 5:00 PM |
| Tuesday | 9:00 AM – 5:00 PM |
| Wednesday | 11:00 AM – 7:00 PM |
| Thursday | 9:00 AM – 7:00 PM |
| Friday | 9:00 AM – 5:00 PM |
| Saturday | 9:00 AM – 3:00 PM |
| Sunday | Closed |
Venues nearby
Frequently Asked Questions
Where is Cassie Lane Med Spa: Richmond, VA located?
Cassie Lane Med Spa: Richmond, VA is located at 5805 Staples Mill Rd in Richmond, VA 23228.
What is the phone number for Cassie Lane Med Spa: Richmond, VA?
You can reach Cassie Lane Med Spa: Richmond, VA at (804) 256-5115.
What services does Cassie Lane Med Spa: Richmond, VA offer?
Cassie Lane Med Spa: Richmond, VA offers medical spa. Contact the provider directly for current service availability and pricing.
What is the rating of Cassie Lane Med Spa: Richmond, VA?
Cassie Lane Med Spa: Richmond, VA has a 5/5 star rating based on 523 aggregated patient reviews.
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Why Cassie Lane Med Spa: Richmond, VA is on our list
We evaluated 8 data points before listing Cassie Lane Med Spa: Richmond, VA. We never accepted payment from this business — they earned this listing through our methodology.
See how we research →Data sourcing: Business information is sourced from public business records. Ratings reflect aggregated patient reviews. See how we verify, how we rank, and methodology.